Box Office and Ticketing Policies

Three Easy Ways to Order Tickets:

Online: click here

By phone: 310.544.0403 ex 221

In person: Norris Theatre Box Office, 27570 Norris Center Drive, Rolling Hills Estates, CA 90274
Box Office Hours
Tuesday-Friday, 12:00 Noon-6:00 PM. The box office is also open one hour prior to all performances and closes 30 minutes after the listed start time of the show.

Facility Fees: $7.00 per ticket applies to web orders, phone orders, and box office window orders.

Please note: we do not have an elevator for balcony access

All ticket sales are final and non-refundable unless an event is cancelled and not replaced. No refunds or credits will be offered on previously purchased tickets if a promotional price is offered later. If a Season Subscriber cannot make a performance and PVPA is notified in writing at least 48 hours in advance of the performance, they will have the opportunity to choose one of the following options:

  • Switch to another PVPA show in Season 38 for a $10 per ticket exchange fee and pay the difference if any in ticket price (If you’re a season subscriber you do not pay exchange fees), or
  • Donate the ticket value to our Friends fund (Subscriber will get donation credit if this option is chosen.)
For more information, call the Box Office at 310.544.0403 x221 or e-mail