Box Office and Ticketing Policies

Three Easy Ways to Order Tickets:

Online: click here

By phone: 310.544.0403 ex 221

In person: Norris Theatre Box Office, 27570 Norris Center Drive, Rolling Hills Estates, CA 90274
There is a $5.00 per-ticket Facility fee for all shows.

Box Office Hours
Tuesday-Friday, 12:00 Noon-6:00 PM. The box office is also open one hour prior to all performances and closes 30 minutes after the listed start time of the show.
Series Discounts
Order the Produced, Choose Your Own or Cabaret Jazz Series and receive substantial discounts from the individual ticket prices.
Youth Discount
Certain shows feature discounted ticket prices for youth 17 and under. Subscriber and group discounts do not apply to our Youth price.
Subscriber Benefits
By ordering a season ticket package (Produced, Presents, Cabaret Jazz) you are entitled to certain benefits that include: free ticket exchange privileges (within the same series only; seating upgrade fees may apply); priority seating within your series and section; advance notice of special events and offers. Be sure to take advantage of all the benefits that come with being a subscriber! Certain restrictions apply; for a full list of details call or speak to a box office representative.
Group Discounts
Group discounts are for adult tickets only and cannot be combined with any other discount.

PRODUCED SERIES for adult tickets only and cannot be combined with any other discount
Group discounts for Produced Series are as follows:
• Group of 10-14 Tickets to one show – get a 10% Discount of Single Ticket Price
• Group of 15-19 Tickets to one show get a 15% Discount of Single Ticket Price
• Group of 20 or more get a t 18% Discount of Single Ticket Price and one free ticket.        
PRESENTS* and CONSERVATORY for adult tickets only and cannot be combined with any other discount
Group discounts for Presents Series* and Conservatory shows are as follows:
• Group of 15 – 19 to one show – get a 5% Discount of Single Ticket Price
• Group of 20 or more to one show – get an 8% Discount of Single Ticket Price

*Presents Series group discounts available for only the following shows:  VoicePlay, The Company Men, Tribute to Benny Goodman, Atlantic City Ballet's Sleeping Beauty, Oh What a Night!, and On the Border - Eagles Tribute

For availability and further information, contact Julie Moe Reynolds at 310.544.0403 ex. 267 or

The Palos Verdes Performing Arts Conservatory does special Outreach performances of each production, inviting selected youth and social service groups to attend at a greatly reduced cost. Audiences have included foster youth, family shelters, special education groups, and schoolchildren from across Southern California. For more information, contact Kimberly Wood at 310-544-0403 ex. 302

Funding for Outreach performances is provided in part by the Los Angeles County Arts Commission.

Youth Seating Information
Everyone, including infants on a lap, must have a ticket to be seated, regardless of age. Certain productions are not recommended for children and do not have youth prices; inquire with the box office for more information.
Special Accommodations
Wheelchair seating is available on both sides of the orchestra section on the main level. There is no elevator access to the balcony at the Norris Theatre. The staff will make every effort to meet accommodate all of our patrons. If you require special accommodations, please let the Box Office know at the time of your order.
The Theatre is also equipped with a Hearing Enhancement Assistance System, with headsets available on request. Deaf and hearing-impaired patrons may reach the Box Office through the California RELAY Service by calling 711.
Exchange Policy
Palos Verdes Performing Arts does not offer refunds. However, we will gladly exchange your tickets pending availability and upon receipt of the tickets to the box office at least 48 hours prior to the scheduled performance.

If you are a subscriber, we can exchange your tickets to another performance within your series subscription. For exchanges outside of your series, the subscriber pays the difference in ticket price and a $5 per ticket exchange fee. There is no charge for exchanges to another performance within the given series.
For non-Subscribers, there is a $10 per ticket exchange fee in addition to any difference in ticket price.
The Box Office will do their best to provide comparable seating, but all seating is subject to availability.
For rental events (i.e., dance studio recitals, Chamber Orchestra, etc.) different exchange policies may apply. Please check with the Box Office for more details.
Can’t Use Your Tickets?
Can’t make the performance? You can donate your tickets back to the Box Office and we’ll make them available for another arts patron to enjoy. We’ll also provide a tax-deductible receipt for your records. Simply return your tickets to the box office at least 48 hours prior to the scheduled performance and we will mail you a receipt. If you cannot return the tickets before the 48-hour cutoff, they will still be accepted, but you will only get tax credit if the tickets are resold to another patron.
Applies to Produced, Presents, South Bay Live, Conservatory and Cabaret Jazz shows only. Does not apply to rental events.
For more information, call the Box Office at 310.544.0403 x221 or e-mail